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MOTOQUBE PRIVACY POLICY

1. Data Controller The data controller is Michał Matczuk high-quality sale, Obrońców Lublina 27/19, 20-379 Lublin, Poland, VAT ID: PL5651488382. Contact: [email protected]

2. Scope of Collected Data We collect:

  • name and surname,

  • email address,

  • delivery address,

  • phone number,

  • invoice data (company name, VAT ID),

  • IP address, browser data, cookies.

3. Purpose of Data Processing Personal data is processed for:

  • order fulfillment,

  • invoicing and accounting,

  • handling returns and complaints,

  • customer communication,

  • analytics and statistics,

  • marketing (Facebook Pixel, Google Analytics).

4. Legal Basis

  • Article 6(1)(b) GDPR (performance of a contract),

  • Article 6(1)(c) GDPR (legal obligations),

  • Article 6(1)(f) GDPR (legitimate interest).

5. Data Recipients Data may be shared with:

  • courier companies (DPD, FedEx),

  • payment providers (PayPal, Santander),

  • hosting provider (LH.pl),

  • analytics and marketing providers (Google, Facebook).

6. Data Transfer Outside the EEA Due to the use of tools such as Google and Facebook, data may be transferred to third countries (e.g. the USA) under appropriate legal mechanisms (e.g. standard contractual clauses).

7. Data Retention We store data:

  • as long as necessary to fulfill the contract and tax obligations (min. 5 years),

  • until marketing consent is withdrawn.

8. User Rights Every user has the right to:

  • access their data,

  • rectify it,

  • delete it,

  • restrict processing,

  • object to processing,

  • data portability,

  • lodge a complaint with a supervisory authority.

9. Cookies Policy Our website uses cookies for technical, analytical, and marketing purposes. Users can change their cookie preferences in their browser settings.

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